1. Introduction
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and purchase products from our online store.
The data controller is Violiana, Inhaberin Liana Tretyakova-Sudneva, Einzelfirma, based in Switzerland. If you have any questions about this Privacy Policy, you may contact us via email: violin.liana [at] gmail [dot] com.
2. What Data We Collect
We collect and process the following personal data when you interact with our website or place an order:
- Name
- Email address
- Billing address
- Payment information (processed securely via an external provider)
- IP address and browser information (for analytics and security)
3. Purpose of Data Processing
We process your data for the following purposes:
- To fulfill and manage your orders
- To provide customer support
- To send order confirmations and download links
- To comply with legal obligations (e.g., tax laws)
- To analyze website traffic and improve our services
4. Legal Basis for Processing
We process personal data based on the following legal grounds:
- Performance of a contract (Art. 6(1)(b) GDPR)
- Legal obligations (Art. 6(1)(c) GDPR)
- Legitimate interests (Art. 6(1)(f) GDPR), such as website security and analytics
- Consent (where applicable)
5. Data Sharing and Third Parties
We do not sell your data. We may share it with third-party service providers only to the extent necessary for fulfilling your order and operating this website:
- Worldline (for secure payment processing)
- Hostpoint AG, Switzerland (our hosting provider)
All third-party providers are contractually obligated to handle your data securely and in accordance with applicable data protection laws.
6. Data Storage and Retention
We store your personal data securely and only for as long as necessary to fulfill the purposes stated above, or to comply with legal retention periods (e.g., 10 years for financial records under Swiss law).
7. Your Rights
Under Swiss law and (if applicable) the EU General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent (if applicable)
- File a complaint with a supervisory authority (e.g., FDPIC in Switzerland or your local data authority)
8. Cookies and Analytics
We may use cookies and similar technologies to improve your browsing experience and collect anonymized analytics data. You can manage your cookie preferences through your browser settings.
9. International Data Transfers
Your data may be processed or stored on servers outside of Switzerland or the EU. In such cases, we ensure adequate data protection measures are in place, such as standard contractual clauses (SCCs) or equivalent safeguards.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our site constitutes acceptance of the updated policy.
Contact
If you have any questions or requests regarding your personal data, please contact us at:
violin.liana [at] gmail [dot] com